Check your American Express bill!

I just did mine, and found that I’d been charged for “American Express Card Defence” (one of those services that allow you if your cards are lost or cancel all your cards with one call), despite my having cancelled it in 2008 because the service was so crap.

After 20 minutes waiting without answer on their telephone line, I rang American Express, to learn that “sorry, they have accidentally charged lots of cancelled people – but we will refund your money”.

What would have happened, I wonder, if I hadn’t noticed and hadn’t run up? (This was a charge made on September 30 – so they have had plenty of time to correct it themselves.)

Beware!

4 Comments

  • Charlie Kiss
    December 12, 2009 - 11:50 am | Permalink

    American Express?!!

    Why not change to a Co-op credit card- you can then support Greenpeace or a plethora of other campaigns every time you buy something, I think they also donate £25 just for getting a credit card in the first place!

  • December 28, 2009 - 9:14 pm | Permalink

    Amex isn’t my main card, just a backup. And I’m afraid I used to have a Co-op card, but I found their attitude to security scarily cavalier, and they weren’t, for me, very good at managing to do things like collect payments, so I gave it up.

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