UPDATE: After 24 hours the problem appears to mysteriously have fixed itself, or else the actions I took finally had an effect. I accidentally opened Outlook Express by the back door by clicking on an “email me” link. It didn’t crash, so then I very cautiously, with my fingers crossed, opened the whole thing, and it worked. Perhaps the finger-crossing did it… I’ve opened it several times since and it seems OK. I’ve still got all the display boxed unchecked and the screen looks a bit odd, but I’m going to live with that.)
A request for help, because I know my readers know everything – today I restarted the (newly new Dell) PC (running Windows XP) in an attempt to get a file to print (a problem I’ve had and solution that I’ve been using for years), and which may have been unrelated to the subsequent problem.
When the machine booted up, Outlook, the email programme I use, refused to open, generating an error message. I think the problem is with “Sysfader”, because the blank square from the “Outlook opening box” just stays there, white, and when I try to shut down the machine the error message is that it is not responding. (Although the “close anyway” command works.)
What I’ve tried:
* going back to several different system restore points
* unticking all of things under Control Panel – Performance and Maintenance – Adjust Visual Effects – Performance Options (based on something I read on a website.)
* Switching off Google desktop.
None of which had any effect.
Outlook has in it several emails that I don’t have elsewhere that I need now. Help!!!!!!
Extra note: I’m running up-to-date Zone Alarm with anti-virus, anti-spyware etc, so I don’t think there is a problem like that.
(Suggestions to throw a meringue pie in the face of Bill Gates will also go down well. As I was discussing with a genuine techie yesterday, if computers were cars…)
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